Lyft’s “friendly” image has been tarnished lately, with safety issues plaguing ride-hailing app users.
To tackle the problems on the road for passengers, Lyft announced three new safety features Tuesday, including a 911 button for riders (and drivers) in the app. Calls for these types of tools have been growing louder in recent months as more incidents pile up and Lyft’s outdated safety system is revealed.
The emergency service button now comes up in both the rider and driver apps starting Tuesday with information about current location and vehicle info to tell emergency dispatchers information in a necessary situation. Read more…
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