Whether you’re flight’s been delayed or your Hot Pocket is just too hot, contacting customer service is, usually, a pretty bad experience.
Things have gotten so dire that we’ve all collectively resorted to passive aggressively tweeting at brands to get them to pay attention. Surprisingly, sometimes it works well! Other times make you question if there’s an actually human behind the velvet brand Twitter curtain.
YouTuber and former Vine star Drew Gooden decided to test the limits of what social media mentioning can actually get you in terms of a response.
In the style of an indignant brand complaint, Gooden tweets at Delta Airlines, digging for a response due to his uh, unfortunate accident. Delta does not have the most stellar reputation for quick nor efficient customer responses, as comedian John Mulaney gleefully points out in his infamous Delta bit. Read more…
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