Amazon is stretching its tentacles into a wide range of different industries and services. Now, the company is targeting Best Buy’s Geek Squad installation and repair service.
Recode reports that Amazon has “quietly been hiring an army of in-house gadget experts” that will soon offer free Alexa troubleshooting, in addition to product installations, inside customers homes for a small fee.
The new service is already available in seven markets and is primarily focused on helping customers set up different smart home components. Things like controlling internet-connected lights with voice commands and answering the door from anywhere are just a few of the options that an Amazon expert can help a customer with — even if it requires visiting the home. Read more…
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